We create websites for ALL types of companies, including: Engineering, Food, Health Care, Consumer Goods, and Important Information. For that reason, our legal advisors came up with the following Terms and Conditions to protect us from a possible lawsuit related to some product or service available via one of our websites.
We apologize for the length!
You should be comforted to know that we have NEVER had any type of legal concern with any of our clients as long as this message continues to appear on this website.
The following terms and conditions govern the use of the services provided by INFO 1, LLC. Read these terms carefully before placing an order.
Contract: Terms and Conditions
This is a legal contract between INFO 1, LLC, and the client listed below.
Client Name: _____________________ Phone: _____________ Email: ____________
Company or Organization: ________________ Current Website Address: ___________
Mailing Address: __________________ City: ____________ State: _____ Zip: ______
Contract start date: |
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Anticipated completion date: |
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Number of web pages in this website: |
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Subtotal: |
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Additional Services indicated below: |
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Subtotal + Additional Services = Total: |
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Initial Down Payment |
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Balance Due (*Payment Plans are Available) |
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Client Approval
The client named in this contract hereby certifies that by making a payment of more than $100, they are acknowledging that they have read, understand, and agree to this contract and the terms and conditions which are posted online.
If you have any questions, please contact us at: (800) 603-7717.
Thank you and we look forward to a long and positive relationship with you.
Wishing you great success!
Mark Rinella, Ph.D.
President and Founder
INFO 1, LLC,
__________________________ __________________________ ________
Client Name (Please Print) Client Signature Date
The following are the terms and conditions of this contract
In these conditions, the following terms shall have the following meanings:
“Website Designer/s”, “Website Design Team”, “INFO 1 Team” , “Us” and “We” all mean INFO 1, LLC, which is organized and existing under the laws of the State of Michigan, United States of America.
‘Client’ or “You”
Means the client, or legal representative, or person named in this contract.
‘Contract’
Means any printable agreement for the supply of a service by INFO 1, LLC.
‘Service’
Means any of the services to be supplied by INFO 1, LLC.
‘Content’
Means any type of text, photos, other images or any other materials, data, or other type of information provided by the client or INFO 1, LLC.
Client Provides Content, Photos, and Ongoing Feedback
The client shall provide the INFO 1 Team members with the content needed to complete this project, including text, company logo, photos, other images and other information in a digital format within five business days from the start date of this contract.
Please provide as much information up front as possible. Clients are encouraged to use the customized worksheet designed by INFO 1, LLC, to help guide their thinking and input about their website. If you need assistance with something or do not have your content available in a digital format, you are encouraged to make arrangements with a one of the INFO 1 Team members to get assistance in converting the content to a digital format.
The Website Design Team shall use the content and the client’s input to provide the services that were requested by the client. The Website Designers will create an electronic Version 1 of a website (or other service) no later than five business days after receiving a down payment and the initial content and requests from the client.
Payment Terms
As a special service to our clients, INFO 1, LLC, has made arrangements with the Michigan State University Federal Credit Union to accept your payments/deposits (for the INFO 1, LLC, account, #*170) at any of their locations.
Therefore, the client understands and agrees to have all deposits/payments deposited/received by the Michigan State University Federal Credit Union (MSUFCU.org) no later than the last day of the month that a payment is due or as stipulated on your invoice. Clients can make deposits/payments through MSUFCU via US Postal Mail, in person, or electronically.
Please make deposits/payments to:
MSUFCU
3777 West Road
East Lansing, MI 48823
Clients must clearly indicate to MSUFCU that the deposit/payment is for:
INFO 1, LLC, Account Number: *170
They will deposit it in the appropriate account.
Failure to specify the INFO 1, LLC, *170 account may result in your payment being deposited after the due date.
Questions about making a deposit by phone
Monday-Friday: 7:00 a.m. - 9:00 p.m.
Saturday: 9:00 a.m. - 3:00 p.m.
(517) 333-2424 or 800-MSU-4-YOU (800-678-4968)
Clients can also pay online using PayPal via the INFO1.com website.
All payments are due as indicated on the invoice. If payment is not received by the due date indicated, the account will be considered in default and services may be terminated.
INFO 1, LLC, reserves the right to remove web pages from viewing on the Internet if a client is more than 30 days behind on their payment plan and/or until final payment is made. If a delay in payment is anticipated, please contact your Website Design Team immediately to discuss some possible options. In case collection proves necessary, the client agrees to pay all fees incurred by that process.
Accounts in default are due in full immediately and may be subject to a minimum $50 penalty charge and finance charges of 1.5% per month on the balance due. Returned checks are subject to a $50 processing fee from INFO 1, LLC, in addition to any other bank or other fees associated with the returned check.
E-mail/Phone Consultation
Clients that purchase certain Website Packages are provided with up to 2 hours total general Internet orientation education, including information about marketing strategy, Website Design Consultation, and other technology related questions.
Additional education and consultation are available at hourly rates between $25 and $50 per hour.
All clients are encouraged to take advantage of the training and educational discussions that are available via INFO 1, LLC. As a special service to our clients, and after many requests we do provide house calls and in office and in home training sessions on evenings and weekends. We will come to your location and work with you on your computer to help you learn and/or accomplish what you want.
Ask your Website Designers for more information.
Ownership of Web Pages and Graphics
The finished assembled work of web pages with text, photos, and other graphics produced by the Website Design Team shall be vested with the client upon final payment for the project. This includes source code, text, and any program(s) specifically designed or purchased on behalf of the client for completion of this project.
Sole rights to photos, graphics, website design, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. INFO 1, LLC, and its subcontractors retain the right to display all designs as examples of their work in their respective portfolios. All website design work provided by the Website Design Team will be considered "works for hire" under applicable United States copyright laws, and therefore the property of the Website Designer.
The client grants INFO 1, LLC, a non-exclusive, worldwide, royalty-free, perpetual license to use the client’s website as an example of the services provided by the Website Design Team. The client expressly consents to such use. The client understands that this license shall give INFO 1, LLC, the right, but not the obligation, to use the client’s website in INFO 1, LLC, marketing and related materials.
Proofreading, Editing of Content, and the Website Design Process
The client should have several people do a thorough proof-reading of the content before sending it to the Website Designers. We require all content, including all text and images, be in a format that is ready to upload “as is”, unless the client and Website Designers have agreed on and documented other arrangements. The reason we require the client to provide content and images that are in final form, is because what may seem like a small change, may actually involve at least 30 minutes of more of a Website Designers time. Your Website Design Team will not proofread any content unless there is a clear agreement between INFO 1, LLC, and the client concerning editing of content. Your Website Design Team will upload exactly what you send us. Clients will have at least two opportunities, once after Version 1 and once after Version 2, to make any changes to the content that was submitted. After the first electronic version is presented to the client, the client will have up to five business days to review and test the first version of their website and submit any requests and/or additional content for the website to the Website Design Team.
If the client needs additional time to review and edit the content, additional time may be negotiated and agreed upon and confirmed via e-mail between the client and any of INFO 1 Team Members. Additional editing beyond two revisions involves additional time and may involve additional cost at the rate of $25 per hour.
Within five business days of having received any additional content or requests for changes from the client, the Website Design Team will present a revised second version to the client.
After the second electronic version is presented to the client, the client will have up to five business days to review and test the second version of their website and submit any final requests and/or additional content for the website to the Website Design Team.
At this time, the client will be asked to confirm acceptance for the basic site design or make any final requests before finalizing the website project.
After the client accepts the website design, the work necessary to complete the project will continue. Ideally, the website will be completed within the next five business days.
Upon completion of the website, an e-mail will be sent to the client advising the client that the work has been completed. The client will have up to five business days to accept the design and content as posted on the website, or provide any requested changes for the final revision.
All requested revisions by the client will be considered and discussed with the client. The Website Design Team will make extra effort to follow and meet every request expressed by the client, but the ultimate design decisions shall be at the Website Designers’ sole discretion. The Website Design Team shall use its discretion in making any requested changes, but shall not be obligated to make any changes. If no revision requests are received within said five business day period, the client shall be deemed to have approved of the design and content.
The client shall be responsible for the legality, accuracy, and appropriateness of all content posted on their website. The client shall not provide to INFO 1, LLC, any content that is obscene, defamatory, harassing, offensive, malicious, or that actually or potentially infringes the proprietary or intellectual property rights of any third party.
Your Website Design Team shall not be responsible for archiving or backing up any of the content and is not responsible for returning digital content back to the client, unless arrangements are made in writing separate or part of this contract.
Confidentiality
INFO 1, LLC, will not at any time or in any manner, either directly or indirectly, use for the personal benefit of the Website Designer, or divulge, disclose, or communicate in any manner any information that is proprietary to the client (e.g., trade secrets, know-how and confidential information). Your Website Design Team will protect such information and treat it as strictly confidential.
Copyright and Trademarks
Client represents to the Website Designers and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Website Design Team for inclusion in client’s website are owned by client, or that client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend INFO 1, LLC, and its subcontractors from any claim or suit arising from the use of such elements furnished by client. Client shall indemnify and hold the Website Designers harmless from all losses and claims, including attorney fees and legal expenses that may result by reason of claims by third parties related to such materials
The client warrants that any content /information (including any part of the domain name used in connection with the service) and its use by Website Design Team for the purpose of providing the service will not violate any laws or infringe the trademark, copyright or other rights of any third party and the client shall indemnify the Website Design Team against any loss, damages, costs, expenses or other claims arising from any such infringement or violations. The Website Designers may refuse to accept any content or information for any reason, including without limitation if the Website Designers believe, in its sole discretion, that the content is obscene or otherwise offensive, violates any laws, or infringes third party rights, and may terminate the provision of the services outlined in this contract.
Client Amendments / Changes
We understand that clients may request significant design changes to pages that have already been built. If significant page modification is requested after a page has been built to the client’s specification, we may count the revised page as an additional page.
Third Party Page Modification
Some clients will desire to independently edit or update their web pages after completion of the site. However, the Website Design Team is not responsible for any changes or damages created by the client or agent of the client. Any repairs required by your Website Designers may be assessed at the current hourly rate.
Authorization
The client named in this contract is retaining INFO 1, LLC, for services listed on www.INFO1.com . The client hereby authorizes the Website Design Team to access digital directories/folders/files or programs which need to be accessed related to this project.
If the client chooses to store website files on a computer that is different than computers recommended by the Website Designers, you are required to provide appropriate log in, password, directory, and other information requested by the Website Design Team within five days from the first day of this contract. Accessing different servers/computers not recommended by the Website Design Team may involve additional time, costs, and expense.
Assignment of Project
INFO 1, LLC, reserves the right to assign certain subcontractors to this project to insure the right fit for the job as well as on time completion. The Website Design Team will coordinate all work completed by any subcontractors for this project.
Link Backs
INFO 1.com will maintain at least one active hyperlink back to client website on one or more INFO 1, LLC, websites. The bottom of the client’s website will contain a link to an INFO 1, LLC, website. Client agrees to leave the active hyperlink to the designated website “as is” in current format and location in the footer of every page of the client website.
Warranties and Limitation of Liability
INFO 1, LLC, makes no warranties of any kind, whether expressed or implied, for fitness or merchantability of any services or products it supplies. Your Website Design Team shall not be liable for any loss of profits, loss of use, or indirect, special, incidental or consequential damages of any kind in connection with or arising from your Website Designers furnishing or failing to furnish services, equipment, material or advice of any kind. INFO 1, LLC, shall have no liability to the client for any loss or damage of any nature arising from any breach of any express or implied warranty or any negligence, breach of statutory or other duty on the part of the Website Design Team or in any other way out of or in connection with the performance or purported performance of or failure to perform a service.
In no event shall the liability of the Website Design Team to the client under these Terms and Conditions exceed the total amount paid by the client for the service. In no event shall the Website Design Team be liable to the client or to any third party for indirect or consequential damages. In no event may the client bring a claim against the Website Design Team more than one year after the cause of action arises.
INFO 1, LLC, makes no other warranties with respect to the services, which are provided on an "as is" basis without warranty of any kind, express or implied, nor do we make any warranty as to any results that may be obtained by use of any of our services.
Info 1, LLC, hereby expressly disclaims any and all warranties, including without limitation: (1) any warranties as to the availability, quality, quantity, or content of the services provided to client hereunder; and (2) any warranties of merchantability or fitness for a particular purpose.
The Website Design Team does not warrant the functions of the website will meet client’s expectations of site traffic or resulting business or that the operation of the web pages will be uninterrupted and/or error-free. The Website Design Team is not to be held responsible for occasional downtime of e-mail or website due to line interruptions and/or other instances beyond the Website Design Team’s direct control.
Indemnification
Client agrees that it shall defend, indemnify, save and hold INFO 1, LLC, harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees associated with the Website Designer's development of the client’s website. This includes liabilities asserted against the Website Designer, its subcontractors, its agents, its clients, servants, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by the client, its agents, employee or assigns.
Client also agrees to defend, indemnify and hold harmless the Website Design Team against liabilities arising out of any injury to person or property caused by any products or services sold or otherwise distributed over the client’s website. This includes infringing on the proprietary rights of a third party, copyright infringement, and delivering any defective product or misinformation which is detrimental to another person, organization, or business.
Litigation
If a legal dispute should arise from this contract, the client agrees that the case will be litigated or arbitrated in Ingham, County. This agreement shall be governed and construed in accordance with the laws of the State of Michigan, USA. If it becomes necessary for INFO 1, LLC, to bring legal action to collect any sums due under this agreement, it shall be entitled to collect, in addition to all damages, its costs of collection, including reasonable attorney's fees.
Complete Contract / Amendment
This agreement supersedes all prior agreements and understandings between the parties for performance of the services, and constitutes the complete agreement and understanding between the parties. The parties may agree to amend this agreement via documented e-mail detailing the agreed amendments.
Early Cancellation of Service
INFO 1, LLC, reserves the right to cancel accounts and terminate services if the client is found in breach of these Terms and Conditions of service. Early cancellation of service by the client will entitle INFO 1, LLC, to full payment of all payments due through the end of the contract period.
Forfeiture of Contract
If the client has not provided material and information necessary to complete the project to the Website Design Team within 1 year of the date this contract has started, this action may be considered canceled. Forfeiture of contract will be handled following the early cancellation guidelines listed in this document.
Severability
If any provision of this agreement is held to be invalid, illegal or unenforceable, the remaining portions of this agreement shall remain in full force and effect and construed so as to best effectuate the original intent and purpose of this agreement.
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